# Set up courts, beds and other bookable resources

Source: https://docs.meetscarlet.com/courts-and-resources/
Updated: 2026-11-05

A resource is something clients book by the slot rather than with a person: a padel court, a tanning bed, a stand-up booth. Each one has its own hours, lengths, prices and rules.

[Screenshot: The Schedule tab in Resources view on a computer: the date with arrows, Today and Show cancelled, and a column for each bed or booth with the day's bookings as blocks, a hatched closure, a dashed On hold box and a red line for the time now.]

## Add a resource

1. **Open Edit resources** In Schedule, choose Resources in the view chips, then Edit resources. Before you have any, the button at the top says Add resource instead. Then use the Add a resource card.

1. **Start from a setup that fits** Pick Tanning bed (8, 12 or 20 minutes, 24 hours between sessions), Stand-up booth (6, 9 or 12 minutes, 24 hours between sessions), Padel court (60 or 90 minutes, peak prices on weekday evenings and weekend mornings, a member discount) or Blank resource. Change anything after.

1. **Name it and save** Give it a name like Court 2 or Bed 1, check the settings below, and save. Slot length, next to the name, sets how often a booking can start, for example every 15 minutes; the setup you picked fills it in.

[Screenshot: The resource form with opening hours, lengths and prices, peak windows, booking rules and closures.]

## Opening hours

Under Opening hours, add a window for each day it's open, with times in your studio's time zone (like 09:00 or 5:30 pm). A day with no window is closed. Next to a day's windows, Copy … to every day (it names the day; on days after Monday it's a copy icon) copies them to the rest of the week.

## Lengths and prices

Under Lengths and prices, add each length clients can book with its price (Add length). Set a Member discount for members with a plan, and turn on Members only if only people whose plan covers this resource can book it. A plan covers a resource when they share a tag: type one in Plan tags at the top of the form, next to the name, like premium, and add the same tag to those plans. With Members only on and no tags, nobody can book it, so the form warns you. A new resource starts with example prices for its kind, in your currency; set your own before you save.

For busier times, use Add peak window and set a Peak price. With no peak window, it's one price all day. When the desk books, the booking shows whether it's at the standard or the peak rate.

## Booking rules

- **Members book up to** and **Others book up to**: how many days ahead each can book.

- **Notice needed**: how many minutes before the start booking closes.

- **Longest booking**: leave empty for no limit.

- **Hours between sessions**: rest time a client needs before booking again, as for tanning. Resources in the same Gap group share it, so a client can't book bed 1 and then bed 2 straight after.

- **Cleaning time after**: minutes kept free after each booking, so the next one can't start straight away.

- **Free cancellation until**: how many hours before the start a member can still cancel for free. Cancelling later loses the visit or costs the late-cancel fee.

- For tanning beds, the **Tanning level**, 1 to 9.

## Closures

Under Closures, use Add closure for a holiday, a repair day or a few hours of maintenance: a First day and Last day, picked from the calendar, and optional times. To take a resource out of use for longer, Switch off it from the list. Scarlet asks first. While it's off, members and the desk can't book it; bookings already made stay as they are, so cancel or move them yourself. Switch on brings it back.

## Reading the day

Under Schedule › Resources, the date at the top reads like Monday, November 2 (today), and the date button like Mon, Nov 2 on a phone. Use the arrows to move a day, the date button to pick one, and Today to come back. On a computer the day is a grid, with a column for each resource and the time down the side. On a phone you see one resource at a time: pick it from the tabs, and the day is a list.

On the phone list, a line under the tabs gives the hours, like **Open 9:00 AM to 5:00 PM**, or says Closed today or Switched off. A stretch of the day that can still be booked is a row of its own, like **Free 8:30 AM to 9:30 AM**, with a Book button for staff who can book.

[Screenshot: The Schedule on a phone, Resources view: Wed, Oct 28 with arrows, Show cancelled, tabs for Bed 1, Bed 2, Bed 3 and Booth 1, and the line Open 9:00 AM to 8:00 PM. Below it are Ana Kowalska, checked in, and other bookings, with rows like Free 10:00 AM to 10:15 AM and a Book button between them, and a dashed On hold box at the end.]

A booking says its state in words: Checked in, No-show, or Late cancel. Cancelled bookings stay hidden until you choose Show cancelled. A cancelled booking is never struck through. On the grid it has a dashed outline, and on the phone it is a plain row; both have a dash and the word Cancelled, and the name in a lighter weight. When someone hasn't paid their share of a [split booking](https://docs.meetscarlet.com/what-members-see/#split), the booking says Shares unpaid, and a Show unpaid shares filter with the count, like **Show unpaid shares (2)**, shows only those.

## Booking at the desk

Choose New booking, pick the resource, a start, a length and the member (search by name, email or phone). Scarlet checks the price and the member's plans, then you choose Book with plan or book at the quoted price, due at the desk.

Open a booking on the grid to Check in, Mark no-show or Cancel booking. Inside the late-cancel window you can choose Do not count it as a late cancel. To move a booking, drag its block on the grid for a small shift, or pick a new start; it's priced again at the new time.

[Screenshot: A tanning bed booking opened from the grid: Dev Patel, Booked, with where, when, length, price and free cancellation, a Payments note, and the Cancel booking, Move…, Close and Check in buttons.]

## Who can do what

Owners and managers add and change resources. The front desk can book, move, check in and cancel.
